This is perhaps my biggest gripe with this website. I have had no response to this comment in a review of the site made to Zoosk when I complained about this issue. When you do a search you may see lots of profile pictures. Of these only a comparative few appear to be 'Online' and hence active you think. Does Online mean people are actually communicating or just didn't bother to sign out and therefore may not even read your message within a reasonable time frame if at all. Worse still is some profiles say 'Recent' to indicate they have been active.
However that tag may stay on their photo or profile for days and weeks without you knowing when they last were online. There is no date to show when users were last on. You can do a search to find 'Online' members but only those in age group determined by Zoosk.
The site selects this for you based on the age you say you are. You can do specific searches for ages and specific qualities you seek and save these. Sometimes this feature did not work. Prior to signing up for my recent membership I had the experience of finding some suitable 'Online' members which I attempted to contact. There was an immediate response in my Messages folder seeming that they were perhaps interested in chatting.
I thought it was worth taking our a short term membership. Another trick it seems that some members if indeed real members at all have an auto reply which says something like " please send me more information about you". In my case I never heard from them again and their profiles disappeared after I took out membership. What do you make of that? In conclusion I erased my profile I hope but who is to say it is still not being used by Zoosk?
For my money I decided it is better to get out and do the things you enjoy and make an effort to build friendship based on real people in real situations. Write a review on ProductReview. Keep taking money out of my account when l have inscribed ZOOSK has managed to still take money out of my account when l unsubscribed Verified Customer No customer service at all. I had subscribed before and had forgotten how bad it was. It has been over two weeks and despite advising the Customer Support centre regularly, they have not renewed my subscription.
They have given me Zoosk coins which I cannot use without a subscription. They acknowledge the payment and the email via an automated system, but Zendesk must be fully asleep. They want your credit card details so they have them on file ad infinitum and can bill you for months, but that is why I pay by bank transfer.
One controlled payment to minimise my ongoing financial exposure. I am sure the ladies are lovely and I have 8 messages which I cannot respond to and which I feel very badly, but Zoosks need for money exceeds that of providing the service for which they are paid. I would advise any reader to avoid at all costs. They allowed someone else to take my profile name and even used my words, can't contact them, they are in USA and have no idea of Australia areas or distances,scamming abounds.
Not secure at all, the worst thing is they take days to reply and won't refund your money. Verified Customer zoosk cant fix a simple technical problem they created.
I've sent 2 requests for the problem to be fixed but no change, you wouldn't think it would be that difficult, the first and only reply to my support request said "we think the problem is resolved" I have to say Very bad support and technical fixes don't seem to exist, guess Ill just have to change to a better service provider. Scam wont delete profile.
You have to say if you like someone just to view their profile but worst of all contacting Zoosk to get your profile taken down is like pulling teeth. Apple have been no help. Biggest scam, zoosk creates fake profiles to get you to pay.
But they're mostly fake created to make you believe it's worth signing up. So don't, and stick to Tinder. How easy site was to use. People were is easy to contact. Enjoyed the site information and charge was not expensive at all. However, boosts are not free.
Each one costs Zoosk Coins, which I will describe later in this review under the "Is Zoosk worth its membership price? Feel free to skip ahead now if you'd like. In addition, the dating platform has a "Carousel" feature that gives you a rapid-fire look at profiles in a Tinder-like manner.
You just aimlessly like and dislike until you run out of users. The algorithm will learn everything about you and your likes and dislikes as you use the app.
Luckily, there is a profile verification system that helps real users, who are indicated with a green check mark, to weed out the not-so-genuine ones. Profile verification is just as easy as setting up an actual profile. It will prompt you with three ways to verify your account, by photo, phone number, or Twitter account.
If you select photo verification, the app will give you a few instructions.
Your photo is then sent to administrators for verification. This process took a few hours to complete, instead of a few seconds with a phone number it sends you a special PIN via text message and Twitter verification. Zoosk does the work to ensure that your "video" photo lines up with the one on your profile.
Although it takes some time, you can now rest easy knowing your matches are real or at least verified when you see that green check mark on their photo. Despite all this, I still encountered a number of questionable profiles throughout Zoosk. And in that way, the online dating service is really easy to spam people with shady and phony users who advertise for free sex if you follow a link to another website or dating app.
The green check verification does come in handy in those situations, but it can be tough to scroll through all the accounts to seek them out. Within one minute of creating a new profile, I was messaged eight times from people who seemed not to be real. Most of them simply viewed my new profile, but some wanted to meet or sent a generic message to elicit a response. You may run into another problem with seemingly inactive users. Out of the 11 messages and notifications I received during my review period, it was difficult to tell which ones were genuine and which ones were not. There are still a number of real people on Zoosk who are excited to match with you.
The design of the website and app are pretty modern, as they both emphasize engagement and interaction. In fact, the first thing you do after you create an account is start "liking" people, so the algorithm can get a feel of your preferences. You can either like someone with a smiley face, which indicates friendship, or you can like someone with a heart, which indicates love.
Zoosk lets you cast as wide or as small of a net as you please, with preferences that you can broaden or refine. You have the chance to match with people depending on their location between three miles to , while the default setting is "auto-selected. You can also go a bit deeper with settings for height, religion, relationship history, body type, children, ethnicity, education, and smoking preferences all in the mix to tweak or leave alone.
It seems no matter what your type, the platform has someone in mind for you.
With a basic account, you can only browse and like other users. While other sites like OkCupid , Tinder, and Bumble have a robust free option that allows you to read, send, and receive messages, Zoosk does not. But there are some benefits to becoming a member. You also know that if you receive a legit message from a real user, then you can also send a reply back to them. The messaging system is quite impressive.
With Zoosk, it's all about the messaging. Of course, there are a number of alternatives out there. With a lower tier premium account you can only send and receive so many messages until you have to pony up more money.
Zoosk makes these "microtransactions" cute, with in-app purchases of "coins," which is frustrating considering you have to spend more money after paying for a subscription. The site has a virtual currency system that allows you to "buy" matches virtual gifts so you can stand out from the rest. Although quoted as monthly fees, all paid memberships to Zoosk are charged as a once off payment up front.
Zoosk operates using Zoosk coins. You can use coins to unlock Carousel matches, boost your profile, get delivery confirmations on messages, send special pop-up deliveries, etc. You can earn Zoosk coins for free by watching video advertisements or taking surveys.
Both free members and paid subscribers can purchase Zoosk coins to unlock and access premium features that help them promote themselves and stand out beyond what a subscription provides. Carousel is a fun way for singles to express interest in and connect with each other. Zoosk collects data on your activity to give you insights regarding who you like, who likes you, and your dating style. Use these dating insights to learn about what type of people you're likely to attract, what you tend to have in common with the people you're attracted to, and much more!
Labeling someone as a connection is the equivalent of "favoriting" them. Sending out a Mega Flirt enables you to flirt with many people at once. As you can see below, Zoosk provides you with some pre-written messages so you don't even have to think about what to say. Zoosk's Boost feature is a great way to get noticed. Use Boost to increase your visibility and make more connections. Thank you for your question. We will answer it as soon as possible. Unfortunately, there are no experience reports about Zoosk.
Be the first one and share your experiences:. Thank you for sharing your experience! After verifying it we will publish your experience here. This page is available in following countries: Zoosk attracts a younger membership base with the majority of members under Sign up with Zoosk using your Facebook or Google account. If you do not wish to use these accounts, you can sign up with another type of email as well.
Fill out your basic information body type, ethnicity, number of children, smoking status, etc. Upload a profile picture to the site. It's exceptionally easy to create a profile on Zoosk. All you need to do is upload a photo and take 2 minutes to fill out basic information about yourself. It takes as little at 10 to 15 minutes to fill out your entire profile, if you choose to do so.
Although Zoosk does not offer any personality tests like other sites, they do give you an option to include your interests on your profile. Such interests include favorite type of music, movies, etc. Other members only have access to the most basic information about you. Such basic information includes smoking status, education level, religion, ethnicity, body type, etc. Members can see whether you have received digital gifts like flowers, teddy bears, or jewelry from other users.
Members can see whether your photos, Facebook and phone number have been verified by Zoosk. You can choose to provide a brief life story so that members can learn more about you.